You can cancel or reschedule your appointment online anytime before your shoot, just click ‘change appointment’ on your confirmation email. Remember your session fee is non-refundable if you cancel, so use the reschedule option to transfer your payment!

NOTE: when rescheduling a limited time ‘special’ such as a sibling Pop-in or Family Pop-in, there may not be future events available to reschedule to, in this instance your booking is forfeited.

If you have more questions check out our rescheduling and cancellation policy here